WARRANTY PROCESS
- Sufficient proof of purchase (order number)
- A description of the defect
- If the item is damaged, please provide visible proof (if available).
VALID PROOF OF PURCHASE
Order number from online purchase
WHAT DOES THIS WARRANTY COVER?
During the warranty period, if the product has quality-related issues, we will provide a free replacement or refund, at our discretion.
NOT COVERED UNDER WARRANTY
- Products without sufficient proof of purchase
- Lost or stolen products
- Items that have expired the warranty period
- Non quality-related issues
- Free products
- Repairs through 3rd parties
- Damage from outside sources (fire, flood, earthquake, lightning, etc.)
- Damage caused by misuse, including drops, extreme temperatures, water exposure, or improper use.
- Purchases from unauthorized resellers